Returns
30 Day Return Policy
We try our best to provide
accurate and detailed descriptions and detailed photographs of all of our
products, and we try our best to assure that we are shipping you a product that
is not damaged or defective; however, nothing is perfect, so occasionally
returns are necessary. If something is not to your
liking, or the item is damaged or appears to be defective, or if we sent you
the wrong item, simply return the item to us within 30 days of receiving it for
a refund or exchange. Details of the return process are outlined below.
Damaged, Defective or Incorrect Item
If the item appears to be
defective, please call us (770) 662-8067, or send us an e-mail at [email protected]
describing the problem, and we will be happy to assist you in troubleshooting.
We might be able to resolve the issue without you having to go through the
return process. If it is determined that the
item is defective, we will e-mail you a pre-paid return shipping label.
If the item is damaged, or we
sent you the incorrect item, send us an e-mail at [email protected]
stating the problem, and we will e-mail you a pre-paid return shipping label. Once you receive the e-mail,
print out the return label and affix it to your package. Please include the
item’s original packaging and try and use the original shipping box and packing
material. Also, please enclose a copy of the original order and a note stating
the reason for your return and your preference for an exchange or a refund. Once the returned item arrives
at our warehouse, your exchange or refund will be quickly processed, and you
will be notified of the status of your return.
Item is Not to Your
Liking (Wrong Color, Size, Etc.)
If the item is not to your
liking (wrong color, size, etc.), please call us (770) 662-8067, or send us an
e-mail at [email protected]
stating
the reason for your return because we need to approve and authorize the return. Once you receive our approval
and authorization, the item should be shipped to:
BatteryEliminatorKits.com
Attention: Returns
5895 Match Pt.
Peachtree Corners, Georgia
30092
(770) 662-8067
Enclose a copy of the original
order and a note stating the reason for your return and your preference for an
exchange or refund. The returned item’s original
packaging must be included undamaged (blister packs excluded), or we will not
be able to offer an exchange or refund. Also, try and use the original shipping
box and packing material. Please make sure the item is properly and carefully
packaged, so the item is not damaged during shipping. You will need to pay for and
arrange the return shipping yourself. For your own protection, we strongly
recommend using a shipping method that provides insurance and tracking
information. Once shipped, please e-mail us
at [email protected]
with the tracking information. Once the returned item arrives at our warehouse, your
exchange or refund will be quickly processed, and you will be notified of the
status of your return.